We started out as a self-funded reptile rescue in 1999, and we base everything we do on the health and well-being of the animals. That's what's all about.
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We ship overnight with Fedex. To streamline the ordering process, we decided to include shipping with the price of the animal (a $10 shipping fee will be added to your order when you checkout, but the majority of the overnight shipping is covered in the price of the reptile).
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We ship on Tuesdays or Wednesdays at this time due to our closest Fedex hub being 2 hours away. Sorry, we cannot ship on other days. You'll be expected to pick up your reptile from your Fedex hub Wednesday or Thursday morning, usually around 9am - 10:30am.
When you order you'll be asked to include a note when checking out that says where your nearest Fedex hub is located. If you don't tell us we will pick one for you. We will send you a tracking link in an email on the day we are shipping and you'll pick up your reptile from the Fedex hub the following morning after we have shipped.
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If there are any issues with your order you'll need to let us know within 2 hours of picking up your order to be eligible for our guarantee. We will refund all DOA orders, minus the actual cost to ship your order (typically $70-$120).
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The only thing that could hold up your order from being shipped is the weather. For the reptile's safety, we will not ship in temps below 40 degrees or over 90 degrees in our area or yours. If you want to check the temps where we are located, we are in Albany, OR 97321.
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If you have any questions before ordering you can contact us at beautifuldragonsrescue@yahoo.com.